bd335's Privacy Policy

1 Purpose of This Policy

bd335 ("we", "us", or "the platform") operates a safe and reliable online betting and casino platform for players in Bangladesh. This privacy policy ("policy") explains how we collect, process, store, and protect your personal information when you use our website bd335.cam. By using this platform, you consent to the terms of this policy.

2 Scope of Application

This policy applies in the following situations:

• When visiting the bd335.cam website
• When registering an account or logging in
• When making deposits, withdrawals, or other financial transactions
• When using our gaming or betting services
• When contacting our customer support team
• When taking part in promotional activities or competitions

1 Information You Provide Directly

When you provide information to us directly, we collect the following:

• Full name (in Bengali or English)
• Date of birth (for age verification purposes — only for those aged 21 or above)
• Email address
• Password (stored in encrypted form)
• Payment details — bKash, Nagad, Rocket, Upay, or bank account information
• Identity verification documents (for KYC verification)
• Address and location information

2 Automatically Collected Information

When you use our platform, we may automatically collect the following information:

• IP address and device type
• Browser type and version
• Operating system information
• Session duration and page visit history
• Information collected through cookies and similar tracking technologies
• Transaction and betting history
• Game session data

3 Information Received from Third Parties

In some cases we may receive information from trusted third parties such as payment processors, identity verification agencies, or fraud prevention service providers. Such information is used solely to ensure security and meet legal obligations.

1 Providing and Operating Services

We use your information for the following reasons:

• Creating, verifying, and managing accounts
• Ensuring betting and gaming services
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• Managing the VIP program and delivering its benefits
• Ensuring 24/7 customer support

2 Security and Legal Compliance

bd335 is committed to protecting its platform and users. To that end, we use your information to:

• Verify identity and confirm age (to ensure 21+)
• Prevent fraud and money laundering (AML policy compliance)
• Detect and investigate suspicious activity
• Ensure responsible gaming and monitor signs of addiction
• Meet legal and regulatory obligations
• Resolve disputes and maintain records

3 Communication and Marketing

With your consent, we may contact you regarding new offers, promotions, system updates, or important notices. You can opt out of marketing communications at any time by contacting our customer support. However, account-related and security-related communications cannot be stopped.

1 Service Partners

We may share necessary information with the following trusted partners:

• Payment processors — for bKash, Nagad, Rocket, Upay, and bank transactions
• Identity verification agencies — for the KYC process
• Game providers — for a seamless gaming experience
• Technology service providers — for platform operations
• Fraud prevention services — for security purposes

Each partner is contractually bound to comply with our data protection standards.

2 Legal Obligations

In the following circumstances we may be legally required to disclose information:

• Under a court order or a valid request from a government authority
• To comply with anti-money laundering (AML) regulations
• When assisting with fraud or criminal investigations
• To protect our rights and property or those of others

3 Business Transfers

In the event of a future merger, acquisition, or asset sale, user information may be transferred. In such circumstances we will notify you in advance, and your new consent will be sought before any new policy takes effect.

1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser or on your device. bd335 uses cookies to:

• Keep your login session active
• Save your language preferences and settings
• Improve platform performance
• Ensure security and prevent fraud
• Personalize the user experience

2 Types of Cookies

• Essential cookies: Required for the site to operate — these cannot be disabled.
• Functional cookies: Remember your preferences and settings.
• Analytical cookies: Help analyze site usage and support improvements.
• Security cookies: Prevent fraud and unauthorized access.

Most cookies can be controlled through your browser settings. However, disabling essential cookies may affect the performance of the platform.

1 Technical Security

bd335 follows the highest industry standards to protect your privacy:

• SSL/TLS encryption — all data transfers are secured
• AES-256 encryption — for stored sensitive information
• Two-Factor Authentication
• Regular security audits and penetration testing
• Firewall and DDoS protection systems
• 24/7 network monitoring

2 Administrative Security

Alongside technology, we are also active in protecting data at the organizational level:

• Restricted access — only authorized staff can view personal information
• Regular staff training and awareness programs
• Data minimization policy — information is not collected beyond what is needed
• Rapid notification procedures in the event of a data breach

3 Data Retention Period

We retain your information only for as long as necessary. Even after an account is closed, certain information may be retained for a specified period for legal obligations, dispute resolution, or fraud investigations. Once that period has passed, the information is securely deleted or anonymized.

1 Right of Access

You have the right to know at any time what information we hold about you. If you contact our customer support, we will provide you with a copy of your information within a reasonable time.

2 Right to Rectification

If any information we hold about you is inaccurate or incomplete, you may request a correction. Some information can be updated directly from your account settings; for other cases, please contact customer support.

3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, this request may not be fulfillable in cases involving legal obligations, ongoing disputes, or investigations. In such situations we will clearly explain the reason to you.

4 Right to Object to Processing

You may opt out of receiving marketing communications and turn off personalized advertising. Send any such request to our customer support — we will respond within a maximum of 30 business days.

1 Age Limit Strictly Enforced

bd335 is for persons aged 21 or above only. We never intentionally collect information from minors. Age is verified at the time of registration and confirmed through identity documents during the KYC process.

2 If a Minor's Information Is Identified

If we find out that a minor has created an account on our platform, the relevant account will be immediately closed and all collected information will be securely deleted. If you notice anything like this, please let our customer service know.

1 International Transfer

Our servers and service partners' servers may be located outside Bangladesh. When your information is transferred outside the country, we ensure that the destination country has adequate data protection measures in place and that the transfer agreement includes protective terms and conditions.

2 Data Retention Policy

We follow the principles of "data minimisation" and "purpose limitation". This means only the information that is genuinely needed is collected, and once that specific purpose has been fulfilled, the information is deleted or anonymised.

1 Notice of Changes

bd335 may periodically review and update this privacy policy. For significant changes, we will notify you by email or through a clear notice when you access the platform. The updated policy will take effect from the date it is published.

2 Continued Use = Consent

Continuing to use the platform after a new policy is published will be taken to mean that you have agreed to the revised terms. If you do not agree with the changes, you have the right to close your account.